Order Terms & Refund Policy

In short, for every Boosting Games order: you see the full price before paying, you get a full refund if no booster has started, there are no refunds once your order has started (unless we can't finish it), memberships renew monthly until you cancel, piloted boosting carries account risk you accept, and your login is encrypted, then deleted.

1. Who can order

You must be 18 or older, or have a parent or guardian's permission and payment. You must own the game account you order for.

2. Price and payment

The price shown in the calculator is the price you pay. Payment is taken through Shopify checkout. An order starts only after payment clears.

3. Timing

Completion times on our pages are good-faith estimates, not guarantees. Match length and queue times affect them.

4. Refunds

• Before a booster starts: full refund.
• After the order has started: no refund. Once a booster starts, we finish your order. If the finished result is not what you ordered, tell us within 48 hours and we reopen it at no cost.
• If we can't start or finish your order for a reason on our side (for example, no approved booster is available, or we made a mistake): we refund the part we didn't deliver, or the full price if nothing was delivered. This is separate from you cancelling.
• If your account is flagged or penalized during the order: we stop immediately and contact you about the next step.
• Refunds go back to your original payment method, not store credit.
• Cancelling: you can cancel any time before a booster starts by messaging us from your order page or emailing sales@boosting.games. Once a booster has started, an order can't be cancelled for a refund; we finish it.
• Completed orders can be reported within 48 hours. If the result doesn't match the order, we reopen it and finish it at no cost.

5. Memberships (monthly, auto-renewing)

• Automatic renewal: memberships renew automatically every month and you are charged the membership price shown at checkout each month, until you cancel.
• How to cancel: anytime, from the Subscriptions section of your account on boosting.games, or by emailing sales@boosting.games. Cancelling stops the next renewal. You keep the rest of the month you already paid for.
• Refunds: if nothing in the current month has been used and no booster has started, that month is fully refundable. Once a booster has started or you have used any of that month's hours or wins, that month is not refundable. If we can't deliver part of a month for a reason on our side, we refund the part we didn't deliver.
• Unused hours or wins do not roll over to the next month.

6. Account risk

Game publishers forbid account sharing and many forbid boosting. You accept that risk when you order a piloted service, and we aren't responsible for penalties the publisher decides. See the account safety notice.

7. Your responsibilities

• Keep your order link private.
• Stay signed out of your account while a piloted order is running.
• Keep 2-step verification on, and answer your booster's code requests in the order chat.
• Change your password when the order is done.

8. Our boosters' rules

No cheats, scripts or win-trading. Boosters never change account details or buy anything on your account. They use a region VPN and appear offline. All contact stays inside the order chat. Breaking these rules gets a booster removed.

9. Your login and data

Your login is encrypted, shown only to the assigned booster once they start (and to our admin team if needed to resolve a problem), logged on every view, and deleted automatically within 72 hours after the order closes. We never ask for your login at checkout or by email.

10. No off-site deals (customers and boosters)

Anyone, customer or booster, who tries to arrange boosting outside Boosting Games (private deals, off-site payment, or sharing contacts to get around the site) is banned from the site, and any services not completed are cancelled with no refund. Our site AI reviews order chats and messages for this activity. Contact details in order messages are hidden from boosters, and attempts are flagged to our team.

11. Order emails and texts

When you order you agree to receive emails and text messages (SMS) about that order, for example a booster asking for a sign-in code, saying they have signed in, or that a session is finished. Message and data rates may apply, message frequency varies, and you can reply STOP to any text to stop texts (we keep emailing you about the order). These are order messages only. Deals and newsletters need their own separate opt-in. Reply to an email or text, or use the link in it, to answer on your private order page. Every message includes your order code (for example BG-123) so it reaches the right booster.

12. Unpaid orders

If a payment fails or doesn't arrive, we email you how to finish paying. An order that is still unpaid 24 hours after it came in is cancelled and removed automatically. Boosters never see an order until it is paid.

13. Protecting your account

We do everything we can to protect your information (see how we protect your data), but we strongly suggest changing your game passwords once your order is complete, and keeping 2-step verification on.

14. Chargebacks

Please contact us before disputing a charge. We'll fix the problem or refund you as set out above.

Boosting Games is an independent service and is not affiliated with, endorsed by, or sponsored by any game publisher. All game names are trademarks of their respective owners and are used only to describe the games our services relate to.