Contact Boosting Games
The fastest way to reach us is email: sales@boosting.games. A real person on our team reads every message and replies by email. We reply within one business day, usually sooner. For an order in progress, the chat on your private order page is quickest, and for a service suggestion right now, use the Boost Up AI picker.
Response times
How fast will you reply?
We reply within one business day, and usually much sooner. Messages sent on weekends or holidays are answered on the next business day. Every reply comes by email. Text updates about an order are optional and only sent if you opt in.
Pick the right channel
Which channel should I use?
| You want to… | Use |
|---|---|
| Ask about an open order, change play times or report a problem | The chat on your private order page |
| Find a lost order link | My Boosts, with your email and order number |
| Ask a question before you buy, or about a refund, cancellation or membership | sales@boosting.games |
| Get a service suggestion right now | Boost Up AI picker |
| Apply to boost or coach | The booster application |
| Already a booster: pay, jobs or your account | Contact admin in the booster portal |
Get a faster answer
What to include in your email
About an order
Your order number (it starts with # on your receipt, or BG- on your order page) and the email you ordered with. Never send your game password by email.
Before you buy
Your game, current rank or progress, your goal and your platform and region. We'll suggest the right service and price.
Boosters and partners
Want to boost or coach for us? Apply here instead of emailing: the form collects everything we need.
Already ordered?
Message your booster on your order page
Every order has a private page with live updates, screenshots and messages to your booster and our team. It's the quickest way to get help with an order in progress. Lost the link? Find your order with your email and order number.
Answers right now
Common questions
Questions
Contact FAQ
How fast do you reply?
We reply within one business day, usually sooner. A real person on our team reads every email and order message. Messages sent on weekends or holidays are answered on the next business day. Adding your order number helps us find your order straight away.
Where do I ask about an order in progress?
Use the chat on your private order page. Your booster and our team both see it, and every reply is emailed to you. It's faster than email because your order details are already attached. Lost the link? Find your order in My Boosts with your email and order number.
Can I call or text you?
We don't offer phone support. Email sales@boosting.games or use your order page. Order updates always come by email. Text updates are optional: you only get them if you opt in, and you can reply STOP at any time.
How do I cancel an order or a membership?
Message us from your order page or email sales@boosting.games before a booster starts, and you get a full refund. Once a booster has started, we finish the order. Memberships renew monthly until you cancel, and you can cancel any time from the Subscriptions section of your account.
Should I email my game password?
Never. We never ask for your password by email or chat. For piloted orders you add your login on your private order page after checkout, where it is encrypted. Sign-in codes go only in the secure code box on that page.
For your safety, all contact about orders stays with Boosting Games. Our boosters never message you on Discord, social media or by phone, and never ask for payment.
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Boosting Games is an independent service and is not affiliated with, endorsed by, or sponsored by any game publisher. All game names are trademarks of their respective owners and are used only to describe the games our services relate to.